Indiegogo is known as a crowdfunding platform, but we also focus heavily on building communities. With the rapidly evolving news around COVID-19 pandemic, we want to help communities come together and support each other.

Many businesses have already felt a strain due to COVID-19, so from March 18 – May 18, we are waiving our platform fee for the campaigns who have been accepted into our Local Business Relief Program.

Businesses can use Indiegogo’s platform to provide things to your patrons like:

• Vouchers
• Items to claim at a future date
• Personalized, hand-written notes
• Business-as-usual
• Or more!

Let Indiegogo support you in whatever way works best for your business.

FAQ

Who qualifies for the Local Relief Business Program?

For all new campaigns preparing to launch:

1. The campaign owner must be a small or local business in the service industry such as restaurants and beverage businesses and businesses focused on the arts such as theaters. It is not open to tech and hardware campaigns including those that would otherwise fall into the Program guidelines such as a tech and hardware campaign for a business in the service industry; and
2. The campaign complies with our Terms of Use and related policies including the Community Guidelines.

How does it work? 

It is very important that campaigns be left in draft mode for consideration into the program.  If your campaign is launched and goes live, your backers will have to be refunded and a new campaign be drafted in order to qualify for consideration into the program.

The rest is simple! When you are creating a draft campaign anytime between March 18, 2020 and May 18, 2020, be sure to select the Local Business Category.

This will automatically surface your campaign to be reviewed by our Trust & Safety Team. The Trust & Safety Team will reach out to you within 4 business days of your draft campaign creation to let you know if you have been accepted into the Program or they need more information from you before making a decision. Once you have been notified of your acceptance into the Program, you can launch your campaign.

Will all of my fees and other policies be waived if I am accepted into the Program?

We will waive Indiegogo’s platform fee and will not apply our Reserved Funds policy to campaigns in the Program, but these campaigns will still be subject to payment processing fees and all other applicable policies in our Terms of Use. Please see this article for more information on fees.

For more information, visit our Help Center article.

Photos by Sabri Tuzcu and Peter Lewicki